Here you can find our frequently asked questions and answered by our experts at Ungex.If you can not find your question, you will have four options:You can post your question in our forum page.You can have a livechat with our experts directly with jivochat at the right corner of the page.You can give us a call by the number down the page.You can send us an enquiry via the form below.Can I wash my face with water or shower every day during treatment?Yes, a shower with pure water and no detergent not only isn’t an obstacle but also is desirable. However, surely have a cold water shower at the end.How many times should I use PDT and THT a day? Is It necessary to use PDT on hair?It’s always better to speak with a doctor or a Demodex consultant to know how to use the products. Instructions may vary in different Demodex densities and different problems. Generally, it’s recommended to use PDT and THT every other night in the first month. Use PDT every night (If you have high density of Demodex mites) on scalp. In some cases you may use THT in the morning, because using PDT at night is necessary.Can I take a sauna during the treatment?Yes, Just do not forget to take a cold shower after it.Can I use humidifiers during the treatment?Using humidifiers with high temperature for long time during the Demodex treatment is not suggested because Demodex mites will increase in hot and humid places, but You can use it for short times and rinse your skin immediately.Should I use the high frequency instrument directly on skin?You can use it gently on skin, but generally, it depends on your skin type and seniority of your problem. If you have sensetive skin, you should be careful and use the low power of the instument. And if you have a resistant skin you can use the higher power.Can I do bodybuilding exercise during the Demodex treatment?Doing light exercises is perfect for you, But I do not suggest heavy exercises during Demodex treatments. According to national rosacea society USA, heavy exercises is the main reason for rosacea. Avoid doing exercise in high temperature, Because Demodex mites increase in high temperature. Take warm shower immediately after doing sports and take cold shower after that. Drinking at least 8 glasses of warm water a day can be helpful too.What do you suggest for a dry skin during the Demodex treatment?Demodex mites hate coconut oil and do not feed on it, So you can use coconut oils for your scalp, face, body and hair. If you have a very dry hair and skin mix a small amount of castor oils with coconut oil and rub it on your skin. It is bettter to use them in the morning.Is it ok to use hair dryer during the Demodex treatment?It is better to avoid hair dryers during the Demodex treatment, but if you insist on using it please do not use the hot air.Can I use coconut oil before using the HFI?Yes please do it,you can use organic coconut oil or the combination of castor and cconut oil.just be careful to not rinsing your skin before using the high frequency instrument.Does using Ungex products for a long time cause resistance of Demodex mites? How many months can I use the HFI ?No, Ungex products unlike chemical drugs do not cause resistance. Using the Ungex protocol correctly help you eliminate Demodex mites and won’t cause any resistance.Can Demodex mites cause herpes or Is Demodex mite exacerbating this problem ?Reports on recent research demonstrates the role of Demodex on persistent herpes has not been conclusive, how-ever there are several comprehensive reports from people who use Ungex products explaining that eliminating Demodex mites helps with prevention of symptoms for them personally. This is indicating there is positive effects when repairing damaged skin for sufferers of conditions including but not limited to herpes.I suffer from Seborrheic dermatitis in my ear canal. Can I use Ungex products for this part?Yes, Use diluted PDT for the outer ears and gently massage. What shampoos or cleansers can you suggest for prevention from reinfection of Demodex mites?1-The most recommended solution for this problem is short term continuous use of Ungex shampoos (low volumes only) 2- The Usage of coconut oil 3-If it’s essential for you to use branded toiletry products, I suggest that you use a cleanser that is herbal and organic, one that contains coconut oil, tea tree oil and eucalyptus oil. 4- Solid soaps have less risk of feeding mites than most liquid product. 5- Follow the Ungex protocol and continue to practice good habits.Can I take Accutane during Demodex treatment?Accutane and other chemical medicines may have many side effects and taking them should be with the permissions of a doctor or a dermatologist who is aware of Ungex protocol and your Demodex treatment.What should we do for removing Demodex mites from the pillow cases?Please spray PDT on pillow cases, bed sheets, towels and your upholstery items and air dry bedding in sunshine for a couple of hours.Does keeping a cat at home interrupt the Demodex treatment?Demodex mites in human and pets are different so it is improbable that Demodex mites being transferred between them.Some researches have shown that if you keep a pet specially a cat in a hygienic conditions can help release your stress which is the key factor in Demodex treatment and indirectly helps your treatment too.Can I mix the PDT spray with water and keep it in a plastic bottle?No, not only this particular plastic container, but also the usage of any other container, may have an adverse effect on the PDT compounds. Long-term combinations of ingredients and containers can react with PDT compounds and alter the original structure of the PDT.Can Ungex products be used for eliminating head lice or scabies mites?Yes, PDT spray can be used for killing any kind of parasites and insects.How many times can I take a shower during a day?Please take cold shower every morning as well as every night before bed. (without shampoo) You may shampoo your scalp and body when it’s dirty.Are Ungex products safe for animals?Yes. All Ungex products are safe for animals and can even help eliminate pet mites as well as mites on humans. However, though these products are safe for animals, they are originally formulated for human use.Do I need to put the shampoo all over the hair?No, please try to avoid shampoo on hair. Just shampoo on the scalp and skin.How many times during a week is needed to wash our hair and body?There are no specific number of shampooing for hair and body. You should take bath or wash your hair and skin whenever they are dirty. Dirty is, cosmetic products, smelling bad, or having a physical matter on your body that it is necessary to be removed. By using so much shampoos, oily hair will be greasier, and dry hair and skin will be drier. As a result, too much washing should be avoided.Can I use the high frequency instrument for the outer ear?Yes, you can use the High frequency instrument for the external parts of your ears, just please be careful because these parts are a little sensitive.Can I use Sunscreen during my treatment?Using any cosmetic products including sunscreen is forbidden during treatment. However, if it is so urgent to use it, don’t forget to use spray PDT and coconut oil on your skin before utilizing sunscreen. Also, you can use canopy, hat, or walking in shadow instead of using sunscreen cream.I have very thick, curly hair. Will I be able to use UNGEX products?UNGEX products are safe for all hair types, as well as all ages.Do UNGEX products contain Tea Tree Oil?Yes, they do. Small amounts of Tea Tree Oil together with some other natural and herbal ingredients are essential in helping to eliminate mites.What shampoos or cleansers can you suggest for prevention from reinfection of Demodex mites?1-The most recommended solution for this problem is short term continuous use of Ungex shampoos (low volumes only) 2- The Usage of coconut oil 3-If it’s essential for you to use branded toiletry products, I suggest that you use a cleanser that is herbal and organic, one that contains coconut oil, tea tree oil and eucalyptus oil. 4- Solid soaps have less risk of feeding mites than most liquid product. 5- Follow the Ungex protocol and continue to practice good habits. If you want more information, don’t hesitate to join our 24/7 online chat.Do UNGEX products contain Tea Tree Oil?Yes, they do. Small amounts of Tea Tree Oil together with some other natural and herbal ingredients are essential in helping to eliminate mites.Do UNGEX products contain Sodium Laureth Sulphate?No. UNGEX uses no harmful chemicals in our Herbal-Solution and there are no side effects. Our products are SLS FREE, SLES FREE.Can I use the HFI on my body too?Yes, In the Ungex protocol there are no restrictions placed upon using the HFI on parts of the skin other than the face. If any parts of body are experiencing sensitivity caused by any of the following please proceed with caution and refer to the HFI manufacturer’s instructions: – Sensitive skin (Generally)– Had a surgery– High blood pressure– PregnantPlease follow the instructions carefully, use the low power for the sensitive parts, and be contact with your Demodex consultant and your doctor.If you want more information, don’t hesitate to join our 24/7 online chatWill everyone in the household have to use Ungex products to ensure no one in the family will be infested?Yes. Mites are transferrable from person to person, so if one of the family has them, more family members usually will have them too. The best way to ensure the prevention of mite infestation is to use Ungex products just once a week with the proper method for prevention.